Shipping policy
Baleari.m ships purchased products to customers in Bulgaria, Romania, Greece and the countries within the European Union available during the checkout process.
Order Processing
Once an order has been received, it will be processed as quickly as possible. Orders are shipped via a courier company to the address provided by the customer or to a location of the selected courier company.
The usual delivery time is 1 to 3 business days from order confirmation. International orders may vary depending on the destination country, the courier company and transportation conditions.
Orders placed during weekends or public holidays will be processed starting on the next business day.
Shipping Costs
The shipping cost will be calculated during the checkout process and displayed to the customer before the order is finally confirmed.
For shipments within the European Union, no customs duties apply between Member States. However, certain restrictions or specific requirements may apply depending on the destination country.
Payment Methods
Orders can be paid using the payment methods available in our online store, including cash on delivery, when this option is available.
In the case of cash on delivery, the order amount must be paid to the courier upon delivery.
Receiving the Order
Upon receiving the package, the customer should check that the packaging is in good condition and that the product does not show any visible damage.
If any damage to the packaging or product is detected, we recommend informing the courier and contacting Baleari.m as soon as possible.
Delivery Delays
The delivery times indicated are approximate. Under certain circumstances, delivery may be delayed due to reasons related to the courier company, public holidays, adverse weather conditions or other circumstances beyond the control of Baleari.m.
In the event of a significant delay, we will make every effort to inform the customer.